“I wandered lonely as a cloud/that floats on high o’er hills and vales/when all at once I saw a crowd/a host of golden daffodils…”
A slanted look at managing life and the work world...
About Me

- The Diva
- ‘The Diva’ is a perspective based in India. Diversity, cultures and people issues are important because we all share this planet. Let us share thoughts, ideas, and values. Perhaps somebody somewhere can find some answers.
Tuesday, October 9, 2012
Imagery in being lonely
Monday, August 13, 2012
The bureaucratic inheritance
The bureaucratic structure, for instance, is our colonial legacy. In organizational shape, it is pyramidal, a hierarchy of levels. The flow of authority and information is top down, and bottom up, obedience is norm. The bureaucratic structure is meant to be impersonal, and the process theoretically, is to be rational, logical and impartial in governance. It was introduced into India by British colonizers. But the very nature of colonization superimposes the concept of the alpha male onto the organizational pyramid. In tune with the ascent of man on the evolutionary chart, the higher echelons of the hierarchical structure are considered superior to people on the rungs below.
Friday, October 21, 2011
Challenge of the abstract
A real strategy is neither a document nor a forecast but rather an overall approach based on a diagnosis of a challenge. The most important element of a strategy is a coherent viewpoint about the forces at work, not a plan. Discerning the significance of these events is harder than recounting them.
In the 1990s, for instance, IBM’s basic model of layering options and peripherals atop an integrated line of mainframe computers began to fail. Demand for computing was up, but IBM’s way of providing it was down. Likewise, newspapers are now in crisis as the Internet grabs their readers and ads. Demand for information and analysis is increasing, but traditional publishing vehicles have difficulty making money from it.
The new normal will be shaped by a confluence of powerful forces—some arising directly from the financial crisis and some that were at work long before it began.
Yvette Cooper, with her new no-nonsense hairdo, won plenty of coverage for her speech at the Labour Conference last week and was even referred to as a potential new leader - you can hear Labour spin doctors hard at work promoting this fantasy scenario, which is as likely as her husband Ed Balls running my local yoga centre … Cameron says he plans to increase the number of women in key posts in his team. A recently leaked policy document written by existing advisers was full of laughable suggestions about how to win our votes. A drinks party at No. 10 to celebrate successful females in business? How patronising is that!?
Justine Thornton (a successful barrister) is now reduced to being touted like a handbag on the arm of hubbie Ed Miliband, styled in a non-controversial High-Street frock, and forced to endure the ghastly ritual of the 'Conference kiss' in the full glare of the media. Ed even gets his cleaning lady to wash the family car. Cameron is no better. When he held a barbecue for President Obama in Downing Street, the macho men cooked the meat while Sam Cam was reduced to dishing out the salad!
"And money is the currency that we use to define value of a contribution to the world, so why shouldn't we do the same for the work of bringing up children, which I think is probably the most important contribution that the world should be valuing."
- Curnow, Robyn. “Why women need a 'mommy's salary'” cnn.com. CNN. October 13, 2011.
- Davis, Ian. “The new normal” mckinseyquarterly.com.
McKinsey Quarterly. MARCH 2009.
- Rumelt, Richard P. “Strategy in a ‘structural break’” mckinseyquarterly.com. McKinsey Quarterly.
DECEMBER 2008.
- Street Porter, Janet. “Women don't want fluffy gimmicks - we want power!” dailymail.co.uk. Mail Online. 3rd October 2011.
Sunday, August 14, 2011
A parody of social unity
…consumerism predicated on personal debt has been pushed for years as the solution to a faltering economy … Decades of individualism, competition and state-encouraged selfishness – combined with a systematic crushing of unions and the ever-increasing criminalisation of dissent – have made Britain one of the most unequal countries in the developed world.I should think that the sense of inequality perceived among social groups is more than a recent occurrence - in fact, a legacy of past imperial practices over populations. Essentially, the interpretations of life naturally differ with cultures. In Western philosophies, for instance, goals have traditionally based on the idea that people have but one lifetime to make an impact. Since survival is of the fittest, individualism must be favoured. Through centuries, the outlook broke new ground, but it also broke moral and ethical boundaries.
- Addley, Esther. “London riots: 'A generation who don't respect their parents or police'” guardian.co.uk The Guardian. Tuesday 9 August 2011.
- Lewis, Paul and Harkin, James. “Who are the rioters? Young men from poor areas ... but that's not the full story” guardian.co.uk The Guardian. 10 August 2011.
- "Imperialism in Asia" wikipedia.org. Wikipedia the free encyclopedia. 25 July 2011.
- “The story behind the mugging that shocked the world” Reuters report. stuff.co.nz. Stuff.co.nz. 11/08/2011.
Monday, May 23, 2011
Social: 2. Consequences of organization
- A newspaper in New Delhi reports the words of the mother of a perpetrator: "If these girls will roam around like this, then the boys will make mistakes."
- On another occasion, a newspaper in New York notes that "[The 11-year old girl] dressed older than her age, wearing makeup and fashions more appropriate to a woman in her 20s. She would hang out with teenage boys at a playground …"
In UK, gender equality is widely claimed by men, as well as women of substance. And yet, the already powerless fail to find compassion within systems accustomed to conventional ways of thinking. The plight of victims’ seeking redressal is akin to jumping out of the frying pan into the fire. Victims of marital rape discover to their cost that their perspectives are neither understood nor considered.
Last autumn, a 28-year-old mother began an eight-month prison sentence for "falsely retracting" a rape allegation against her husband, despite the court accepting that she had suffered prolonged domestic abuse and had withdrawn the rape accusation under pressure from her husband.
The nature of rape as a crime that usually occurs in private, with only the victim as a witness, makes it challenging to prosecute. How to handle allegations of rape that are subsequently retracted by the victim is an equally fraught part of law. When is it in the public interest to prosecute the woman for perverting the course of justice?
The plans could lead to a defendant being sentenced to three years in jail, but having this reduced to 18 months and then only serving nine months - or even less if eligible for a home detention curfew … [it risks] becoming an inappropriate reflection of the original culpability…
The initial court ruled against her, an appellate court upheld that decision, and the supreme court refused to hear the matter … The result? A student exercising her free-speech rights has been ordered to pay a penalty to the school district, on the grounds that her original suit was a "frivolous lawsuit".
If they are to wrest equality inside the existing structures, they must innovate social confrontation of the organized discrimination. Seccuro motivated herself to seek the justice her attacker had so long eluded. And in Canada, a new women's movement sprouts across the country - SlutWalking!
- Davis, Rowena. “Irish police chief apologises for officers who joked about raping protesters” guardian.co.uk. The Guardian. 8 April 2011.
- Freeman, Hadley. “Rape is not a compliment” guardian.co.uk. Comment. The Guardian. 30 March 2011.
- Gentleman, Amelia. “'Restoring confidence so victims report rape is key'” guardian.co.uk. The Guardian. 19 April 2011.
- Jones, Sam. “Recorded crime falls despite rise in sexual offences and knife-point robbery” News. guardian.co.uk. The Guardian. 20 April 2011.
- Pilkington, Ed. “SlutWalking gets rolling after cop's loose talk about provocative clothing” guardian.co.uk. The Guardian. 6 May 2011.
- Seccuro, Liz. “Dear Rapist…” News. guardian.co.uk. The Guardian. 30 April 2011.
- “Sentencing plans 'would not reflect severity of crimes'” News report. bbc.co.uk. News UK. BBC. 6 April 2011.
- Slack, James. “Tearful rape victim challenges Ken Clarke over 'disastrous' plans to halve sentences of attackers who plead guilty” dailymail.co.uk. The Daily Mail. 18th May 2011.
- Smith, SE. “Cheerleader's protest after assault was not 'frivolous'” guardian.co.uk. Article. The Guardian. 5 May 2011.
Sunday, April 5, 2009
Evolved appraisals
We actively examine and re-examine situations, as we adapt.
The appraisals
We instinctively conduct appraisals. The quick survey-and-analysis precedes our goal-seeking behaviour. The appraisals are an evolutionary process developed at two levels:
- The primary appraisal defines our involvement in situations.
- The secondary appraisal considers solutions to the issue or problem perceived therein.
The primary appraisal occurs before conscious feelings and emotional responses, and in fact serves to turn them on. If we don’t feel involved with what is going on, we experience no emotional arousal. Our interest in the situational outcomes wanes, and so we forget about it or do little willingly. But if we do feel involved, we move on proactively to the secondary appraisal. We focus on ways of handling the situation - like what we can or should do about it.
Situations stimulate our decision-making, and give us the opportunity to make choices. Suppose, for example, we are considering a vacation, and there are two locations to choose from. One is perfect in all regards - except that the weather is unpredictable. The other is less perfect but the weather is usually good.
How do we choose? We evaluate our emotional anticipations regarding each location. The possible pleasure of the first site with good weather is weighted against the possible displeasure with bad weather there. Combining the two gives an average feeling of anticipated pleasure. The other location is similarly evaluated with weather and other attractions to obtain another anticipated average. The two averages are then compared. The location with the ‘greater average pleasure’ in outcome then tends to be selected.
The framing effect
Visualizing possible outcomes within these frames of anticipations help us choose. The frames highlight the options according to our degree of preference – that is, whichever is most significant to us emotionally.
Our choices are sometimes buoyed by expectations of certain outcomes only. We also tend to be hasty when the data available is not judged appropriately, with lack of time, information overload, divided loyalties or stress. In all these situations, the focus of attention is limited and so are explorations or assessments of the environment. We are guided instead by excessive optimism about certain outcomes or fears about some others.
The framing effect is an unconscious bias. Researchers at Ohio State University point out that greater anticipated pleasure or greater optimism tend to produce greater risk seeking, whereas pessimism causes risk aversion.
Fact is, the choices we make are proved ‘correct’ only by future consequences. The emotional involvement starts the decision-making process. Emotions generalize understanding between our two brains - the rational left, and the intuitive right hemispheres. It is important to integrate the inputs of the two sides of the brain to accurately understand reality. Our evolved appraisals are necessary for our actions becoming effective.
Sunday, March 29, 2009
Problem solving: Integrating differences
Synopsis: People respond not to the external stimulus, but to their perceptual interpretation of its significance.
People tend to perceive the world through cultural frameworks, and accordingly, understand reality.
First language
Thought structures generally develop along cultural lines. People prefer to express themselves in the language they are comfortable thinking in. From their socio-cultural interactions they are actively involved in constructing their knowledge of the world. This is a collective activity. Conceptual schemes are generally bound to background, and so is the language used to transmit them.
In the cross-cultural context, the dependence on a specific first language imposes certain limitations to the perceptive outlook. Thus, meaning is given to the world in a culturally defined sense. People learn to respond to stimuli in characteristic ways, in interactions with the environment and other people. Multilingual abilities enable people to widen their perceptual fields and recognise different cultural contexts and realities.
External and internal
External stimuli motivate people to react with characteristic (learned) behaviour. Some researchers say people respond not to the external stimulus, but to their perceptual interpretation of its significance. The motivation to think and then act beyond the cultural limits comes from within.
Other researchers point out that both external and internal motivations operate in learning. Because it occurs through social activity, learning is tuned to social rewards. However, the drive to learn depends on the individuals themselves.
Cognitive development
They argue that all our cognitive functions – like voluntary attention, logical memory, and formation of concepts - originate from the social interactions we are exposed to as children.
The cultural socializing is the process of being integrated into the prevalent knowledge community. This motivates learning. Guidance of teachers or elders, and peer collaborations influence the understanding of, and the attitudes towards, organized and unorganized routines.
Therefore, development occurs first on the social level, from significant interactions between people. It then proceeds within each person, on the individual level. People eventually learn to think in a particular mode - convergent or divergent - as a result of their actual relationships with others. They also learn to be individualistic or collectivist.
Using resources
Convergent thinking provides technical depth and expertise generally associated with academics. Divergent thinking contributes to people being streetsmart. Globalization brings together people of different cultures, with perspectives developed by such different thought processes.
It also shows up clear distinctions of space and time in people’s minds. Clearly, having the same culture and language helps to understand others and be understood by them. People sharing the same workspace may think, feel and act differently in each situation. But companies and their decision makers sometimes tend to become hidebound over what ‘works’ in the attempt to conserve resources and preserve structure.
How cognitive resources are actually used in problem solving should then depend on circumstances, and not on our comfort zone with one or the other process alone. Sharing perspectives bring to view areas or dimensions that are unusual or being overlooked. For effective problem solving, these group participations are important, even critical for the system’s healthy survival.
Comments/opinions, anyone??
Social Constructivism
Thursday, March 26, 2009
Problem solving: The value of obstacles
Synopsis: ‘Speechifying’ enables understanding relationships between objects and things in the surrounding environment.
Obstacles interrupt the normal flow of activity, and their doing so attracts attention. We get to thinking about situations, and become aware of problems in terms of what was and is or should be. We then devise ways of getting around the impediments.
Thought and word
We initiate activity for survival reasons - to adjust to the environment in a new or different way. The break in pattern is the critical stimulus . It activates the thinking process. We:
We initiate activity for survival reasons - to adjust to the environment in a new or different way. The break in pattern is the critical stimulus that alerts us. It activates the thinking process. We:
a) become aware of the problem, and
b) express becoming aware by speechifying.
Thence in words and opinions, our thoughts become known. The meanings attributed to words or drawn from them lead us to concepts associated with problem solving. The connecting link between thought and word grows and changes as our cognitive processes evolve.
Ways of thinking
People of all cultures are able to think critically about issues and find solutions to them. But in the total group, they generally utilize their faculties in either of two very different ways.
· Convergent thinking: This implies a focus on rules and precedence – a dependence on
methods, and procedures independent of the social context. The same conditions always apply. Answers derive from universal theories in a logical, stepwise manner. Like the algorithms that we can look up in a specific ‘book’ of standard received wisdom, they serve solutions processing information to save time, effort and resources.
· Divergent thinking: Divergent thinking is focused on situated learning. This involves observing and reflecting on each unique circumstance. The thinking process is unstructured, providing spatial associations. Solutions lie within the elements of problem, derived by changes in their existing relationships. The local context is determinant, and problem solutions often innovative.
Nonsense talk?
Critical reasoning in problem solving is thought to develop from childhood ‘nonsense talk’. This is the ‘egocentric speech’ that Jean Piaget identified and earlier considered just transitional to socialized speech.
Social scientists Vygotsky et al now believe that nonsense talk instead relates directly to the problem solving process. Observational studies with children show that they tend to verbalize far more than adults do when faced with a problem. The ‘speechifying’ enables their understanding relationships between objects and things in the surrounding environment.
In the course of social interactions, it is a guide to their activities of:
· releasing tension coming up against difficulties or obstructions to goal achievement
· expressing thought and feeling about the issue or problem
· following up action to resolve the specific difficulty or obstruction
· changing direction of activity, if initial outcomes are unsatisfactory.
Egocentric speech in childhood transforms to inner speech in adulthood. The audible verbalizing simply goes underground. Although we become quiet outwardly, inner speech continues its earlier function within the confines of our mind.
In the process of growing up, most adults learn to contemplate issues and problems in silence. They tend to verbalize only afterwards, to offer specific opinions about the situation arising, or solutions to resolving it.
Cont’d 2…integrating differences
Monday, March 23, 2009
Talking: Co-constructing knowledge
Synopsis: Diverse members of the team can contribute inputs from different angles. The group gains more insight of reality.
Clear distinctions of space and time exist in people’s minds in diversity.
Getting across
The more dimensions there are, the more the requirement for a better understanding of issues and their circumstances. Diverse members of the team can contribute inputs from different angles. The multiplicity helps the collective thinking become more rounded. The group gains more insight of reality and considers creative innovations to resolve them.
Issues and problems that create obstacles to workflow arise from different situations. They may also have different contexts and run different courses. The solutions then need to be designed to fit.
Two cognitive levels
Members verbalizing their inner speech are then vital to finding these new courses of action. Our intellectual development occurs at two cognitive levels. According to social scientist Lev Vygotsky, these are:
· Actual development: where the individual is capable of independently dealing with issues and solving related problems.
· Potential development: this constitutes the "zone of proximal development" where the individual needs assistance in dealing with challenges. The interactions with others are crucial for guidance or collaboration.
Learning continues through our lifetime in the zone of proximal development. Much of it is collaborative in nature, impossible to separate from the social context. As we gain in experience and expertise, the learning consolidates as actual cognitive development.
Learning
Learning does not occur simply with the intake of book knowledge. Vygotsky argues that all cognitive functions originate in, and are products of social interactions. By interacting freely and openly, we put the knowledge to test. In the process, we are always learners.
Consolidating learning also depends significantly on the individual's internal drive to understand and promote the learning process. With this inner drive, we develop even as we age. Without it, we tend to resist change.
Collaborative learning methods diffuse the required motivation person to person. In the process, learners develop teamwork. Individual learning and successful group learning are thus mutually related. Collaborations build up an atmosphere of mutual trust, respect and acceptance within the group. The system thus builds its own culture and values in diversity.
Co-constructing
Through the social interactions, individuals in the group can receive other people’s points of view, as well as present their own. Just talking together allows them to discover new ways of communicating their thought processes.
A close knit group, even with members of different cultures, develops a common language – like slang or verbal shorthand - that bind group experiences together. From shared learning, the cognitive structures may be utilized in new or innovative ways. People become more effective in adapting to environments and to change.
Being averse to ‘conflict’ among people of the system could inhibit creative thought or prevent its expression. To discourage talking amongst the collective is to retard processes of collective learning and problem solving. Fact is we don’t construct knowledge just by ourselves, but largely ‘co-construct’ it with others in the environment.
Comments/opinions, anyone??
Social Constructivism
Why Vygotsky?